Terms and conditions are the standard terms for the services of Oranja Limited.
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Usage of the terms “we”, “us”, “our” and “the companies” refers to Oranja Limited. “Released parties” refers to the companies, their employees, officers, directors, vendors and contractors.

Usage of the terms “you” and “your” refers to the signee and guest.

“Start date” refers to the designated start date of the stay for which you are booking.

“Payment due date” refers to the date by which all sums owed for the stay you have booked become immediately payable.

“End date” refers to the designated end date of the stay for which you are booking.

“Stay" refers to the trip you have booked with us.

“Primary place of business” refers to the accommodation you will receive aspart of your stay with us.

“Booking deposit” refers to the non-refundable booking deposit sum per person which is required to secure your booking with us.

“Organisers” refers to us, and any agent, contractor, or a third party we may engage within the course of providing to you the services outlined as part of your stay.

“Cancellation” refers to you not attending your scheduled stay, including postponing or rescheduling.

Follow all necessary COVID-19 Safety Protocols and provide documentation as required by us and our partners.

It is your sole responsibility to ensure you receive and read any and all digital correspondence sent from us to you.

Before applying and paying, understand the activity level of your selected stay and ensure it is appropriate to your interests and abilities.

Prepare for the stay by familiarising yourself with the itinerary and preparation materials provided by us.

Bring appropriate gear and clothing as advised by us and as listed on the kit list provided.

Follow considerate and reasonable standards of personal hygiene to reduce the risk of contracting and spreading diseases or illnesses. Follow considerate social behaviour with other trip participants and respect their habits. Act in an appropriate and courteous manner, befitting the customs of the place you visit. Respect the places we visit by using environmentally safe products, disposing of litter property and staying on established routes of travel.

You must be physically and mentally healthy to participate in the stay. You warrant you are in good physical condition and mental health and you know of no reason why you cannot or should not do any form of active exercise, including, but not limited to, high-intensity interval training, strength training, cardiovascular training, fitness bike usage, swimming, running, hiking, yoga, stretching and sailing. 

Additionally, we reserve the right at any time to refuse a participant the right to participate in the stay if stay leaders feel you are mentally or physically incapable of attending or continuing and/or if a trip member's continued participation jeopardises the group's safety. Under these circumstances, refunds are not given.

You acknowledge all travel involves potential exposure to dangers and hazards, including equipment failures and negligence. As a consequence, these risks could result in serious injury, disability, or fatality from the resulting injuries, and your property may also be damaged. 

You assume full responsibility for any costs related to medical care and/or evacuation. You further acknowledge we may contract with independent contractors to provide any and all travel-related services. We assume no responsibility, however caused, for injury, loss or damage to person or property in connection with any service provided by an independent contractor or resulting directly from acts of God, detention, terrorism, thefts, pilferage, force majeure, civil disturbances, government restrictions or regulations, strikes, delays and expenses arising from quarantine, failure of any means of conveyance to arrive or depart as scheduled, discrepancies or change in transit or accommodation services over which we have no control.

You agree to fully indemnify without limitation any trainer(s), director(s) or contractor(s)against any injury, malpractice, mishap, or accident during any and all interactions with us away from or at our primary place of business.

All booking deposits are non-refundable.

Option 1: Reserve your space by paying the stay price in full. The full payment includes a booking deposit. 

Option 2: Reserve your space with a booking deposit. After paying your booking deposit, you can sign up for a direct debit payment plan to split the remaining balance over several months before your chosen stay. If you choose this option, you must sign up for a payment plan within seven days of paying your booking deposit. Payment plans incur a £ 49 GBP arrangement fee. 

Option 3: Reserve your space with a booking deposit and settle the remaining balance within seven days.

Failure to adhere to the seven-day rule of your chosen option could result in the loss of your booking deposit and the sale of your space to someone else.  If you do not pay your balance in full before your stay, we can suspend or decline access to any services associated with any booked stay until the outstanding balances have been paid in full.

You understand and acknowledge we will continue to debit your nominated account without notice until we have received the total amount you owe us. We will make a reasonable effort to advise you by email or phone on the status of the failed payments. If your payment method fails, you are liable for any resulting fees.

You acknowledge that optional boat trips, e-bike hire, massages, and airport transfers are not included in the stay price. If you would like to participate in these activities, additional fees will apply as outlined in the stay description.

Flights and transfers along with health and travel insurance are not included in the stay price and must be arranged by you.

It is your responsibility to organise suitable and comprehensive travel and health insurance for illness, injury, death, loss of personal items, cancellation, and curtailment. You acknowledge that we are not in the business of providing insurance products and cannot be held liable if your failure to arrange suitable insurance coverage leaves you exposed, medically, financially, or otherwise. You understand and acknowledge, as a condition of booking, you must take out an adequate comprehensive travel and health insurance policy which covers you on your chosen stay, as well as, but not limited to, trip cancellation insurance and any other activities which may reasonably be undertaken during the course of your stay. The policy and insurance coverage must be valid and in effect for the entire duration of your stay with us.

Please note, even if you have private health insurance in your country of residence, it is unlikely this insurance will cover overseas trips to the extent required to participate in the activities organised on a trip with us.

It is your responsibility to organise suitable travel and health insurance. You agree and acknowledge we are not in the business of providing insurance products or providing cover for or on behalf of guests and we are not to beheld liable.

Naturally, no one books to cancel or postpone their trip, but unexpected things do happen, so you must have adequate travel cancellation insurance in place before booking your stay with us. If you need to cancel your booking, cancellation fees will apply. Any cancellations must be provided in writing.

If you cancel 120 days or more before the start date of your stay, you will be refunded the full amount paid up to that date, minus any transaction fees imposed by our payment gateway and excluding the booking deposit per person, which is non-refundable.

If you cancel between 90-120 days before your start date, you will be refunded 50% of any sums paid, minus any transaction fees imposed by our payment gateway and excluding the booking deposit per person, which is non-refundable.

Cancellations less than 90 days before the start date are non-refundable and will result in a forfeit of any and all sums paid. Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason.

We reserve the right to make reasonable changes in the itinerary where deemed advisable for the comfort and well-being of stay participants. We reserve the right to make changes to any aspect of the stay if, in our absolute and sole discretion of us, it is necessary to do so due to conditions which may be hazardous or dangerous or due to any other adverse or threatening conditions such as COVID-19, weather, political, military, terrorist or otherwise or any other reason considered necessary by us.

If we are prevented from performing any of our obligations under these terms and conditions by acts of God, strikes, trade disputes, fire, weather, breakdowns, interruption of transport, government or political action, acts of war or terrorism, acts or omissions of a third party or for any other cause whatsoever outside our reasonable control, we will be under no liability whatsoever to you and may either cancel or postpone the stay.

If we have to cancel or change the start date of any stay, for any reason whatsoever, you’re entitled to transfer the sums paid to another one of our stays (either scheduled or at a future date within the next 2 years) to be used as credit.

Alternatively, you may request a refund of your payments to us. We are not responsible for any of your expenses incurred in preparation for any cancelled stays, such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip.

The stay price is quoted as a package. Credits and refunds are not given for any services not used, including, but not limited to, unused rooms, meals, drinks, activities, workouts, or hiking arrangements.

Each client is responsible for obtaining a valid passport, visa(s) and necessary certificates for any country to be visited in connection with any of our stays.

We hold no responsibility for the actions or omissions of third parties or independent contractors, including if they modify the nature of a service on a stay as compared with the advertised nature of the service.

We accept no responsibility for delayed, missed or cancelled flights, buses, ferries, transfers, or any other modes of transportation required by you to get to your accommodation, or any other activity or event in connection with or relating to your stay.

You acknowledge that during any trip with us, you participate voluntarily in any and all activities arranged.  You acknowledge to surrender your right to any cause of action against us, our agents, contractors, employees and directors arising from any loss or damage to any person or property that occurs during a stay with us up to and including death.

You here by grant us the right, and unrestricted permissions to use photographic portraits, images, and videos in which you feature which are taken during the stay to use/republish/copyright, etc. for commercial use in association with us. You hereby release and discharge us from any and all claims and demands arising out of or in connection with the use of the photographs and video footage, including without limitation any and all claims for libel or invasion of privacy. By booking any stay with us you agree to be bound by and adhere to all policies and rules.

I have chosen to participate in the stay organised by the companies, and I understand the following: During the stay, I may be exposed to dangers and hazards, including equipment failures and negligence by others.

As a consequence of these risks, I may be seriously or fatally hurt from the resulting injuries, and my property may also be damaged. Hospital facilities, qualified medical care, and emergency medical evacuation may be limited or unavailable during portions of the stay and, where available, may be expensive.The companies assume no responsibility for providing medical care during the stay, and I will have to pay for any medical care and/or evacuation I incur. Inconsideration of the permission to participate in the stay, I agree to the terms and conditions contained in this document.

I hereby freely assume the above-mentioned risks and any harm, injury or loss which may occur to me or my property as a result of my participation in the stay, including any and all risks caused by the negligence of the companies, its employees and officers, its contractors, and other stay participants.  

I hereby WAIVE AND RELEASE ALL LIABILITIES, CAUSES OF ACTION, CLAIMS AND DEMANDS against the companies, its employees, officers, directors, vendors and contractors (“released parties”) where such LIABILITIES, CAUSES OF ACTION,CLAIMS AND DEMANDS arise in any way from any injury, death, loss or harm (foreseen or unforeseen) which occur to me or to any other person or to any property during the stay or are in any way related to the stay. This release includes, but is not limited to, claims for the negligence of the released parties and claims for strict liability for abnormally dangerous activities. I also agree NOT TO SUE or make a claim against the released parties for death, injuries, loss, or harm that occur on the stay.

I promise to INDEMNIFY, WARRANT, HOLD HARMLESS AND DEFEND the released parties against any and all LIABILITIES, CAUSES OF ACTION, CLAIMS AND DEMANDS which arise from my acts or my failure to act (including my own negligence) during or relating to the stay. In accordance with this promise, I will reimburse the released parties for any damages, reasonable settlements and defence costs, including attorney's fees, they incur because of any such claims made against them. I agree in the event of my death or disability, the terms of this agreement, including the indemnification obligation in this section, will be binding on my estate, and my personal representative, executor, administrator or guardian will be obligated to respect and enforce them.

I agree the purpose of this agreement is that it shall be an enforceable release of liability and indemnity as broad and inclusive as is permitted by law. I agree that if any portion or provision of this agreement is found invalid or unenforceable, the remainder will continue in full force and effect. I also agree any invalid provision will be modified or partially enforced to the maximum extent permitted by law to carry out the purpose of the agreement.